Frequently Asked Questions

Everything you need to know about shopping with Dr Browns.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on the destination.

How can I return an item?

You can return any unworn and unwashed items within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I determine my size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.

Are your materials sustainably sourced?

At Dr Browns, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to sustainable fashion.